“We rarely have the opportunity to sit, think and reflect the way I did with Helen. Our sessions were challenging but open and non-judgemental, and prompted me to make changes to live and work more purposefully, according to my values and strengths. I only wish I had done this sooner.”

“Through one-on-one coaching and a 360 diagnostic, Will helped me enormously with my leadership behaviours. He raised my level of self-awareness and the results were terrific. My team is now much more cohesive and therefore, productive.”

The Leadership Development program offered by my organisation and delivered by Waterline Leadership was without a doubt the most beneficial professional development I have undertaken in the 35 years I have managed a service. Overall, it has enabled me to use my strengths to effectively lead my team and to coach each member of my team to optimise their performance with greater self-reliance. Using Gallup Clifton Strengths, Will and Helen coached us to identify our personal strengths enabling us to bring clarity to our roles and strengthen our practice. Through Helen’s individual coaching sessions, I gained a deeper understanding of my dominant traits and how to utilise them to become a better manager. The monthly workshops guided us all to build a strong leadership style which inspires collaboration, builds trust, respect and promotes autonomous decision-making through coaching. During these sessions Will & Helen facilitated the group to build relationships and cohesion between participants from various departments of our organisations, greatly reducing the impact of siloism. Relationships we will be able draw upon in the future when we need to consult around challenges using a shared language and toolkit. The tool most useful to me was about the preparation and conduct of difficult leadership conversations which can be challenging. We were coached to use a simple, sequential template which will lead to constructive changes in behaviour by individuals and teams. Additionally, the GROW coaching model, generating higher engagement and productivity, is a great tool which I now use every day. Through Will and Helen’s coaching, I have gained confidence as an inspirational leader who now embraces difficult leadership conversations as a necessary and important aspect of my role. Through empathy and effective communication, I am equipped to make meaningful changes to the way my team functions for the benefit of each member and ultimately for the benefit of our organisation and the community we serve.

"The tailored strengths coaching process Helen created, helped me build my confidence in knowing what I’m good at and taking pride in those areas. Helen is personable, easy to talk to and genuinely passionate in helping people discover their strengths (and is obviously very good at it too!)".

“Will and Helen facilitated a group of entrepreneurs at the University of New England. They cleverly weaved together the critical importance of organisational Values, Culture and Leadership. I was really impressed that in one hour, they vastly enhanced the likelihood of success, in minimum time, for each individual. The group enjoyed this session tremendously and it left a lasting impression on them.”

"The 12 month Leadership Development Program was a great opportunity for me to reflect on my strengths as a leader as well as developing strategies to improve my leadership skills. Helen and Will were fantastic facilitators and coaches and provided great learning materials and suggestions for improvements. The CliftonStrengths assessment and de-brief was extremely insightful and a fascinating process in itself. I am now much more aware of my strengths and how to utilise these when leading my team. I would not hesitate to recommend this leadership development program to anyone considering this investment for themselves or leaders within their organisation".